Coaching and Performance Feedback

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Readers of the SMH may have seen a piece in the My Career section written by John Eales, former captain of the Wallabies.  Eales has some interesting things to say about the role of coaching and performance feedback in leadership and management.  A search for some more writing led to the Australian Institute of Management and a piece which contains the following excerpt: 

Find your mettle

What are the special qualities that great managers share? The experts at Eales’ company, Mettle, who identify, train and create successful managers on a daily basis, fill us in.

  • Balance between managerial leadership and engaging leadership: ‘managerial’ being clear on roles, accountabilities, using systems and processes to get work done and key knowledge of the financials; and ‘engaging’ being inspirational, connecting, empowering, empathic, values driven and a great communicator.
  • Clear picture of a future that is easily understood by others and is a place that is better than where they are today.
  • Great storyteller who helps people connect more easily and visually into what needs to be done.

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